


{ Beside } Building a compassionate, easy-to-use bridge for seniors.
{ Beside } Building a compassionate, easy-to-use bridge for seniors.
{ Beside } Building a compassionate, easy-to-use bridge for seniors.
ROLE
ROLE
ROLE
Product Designer
Product Designer
Product Designer
TEAM
TEAM
TEAM
Eric Zhou (Me)
4 Designers + 8 Devs
4 Designers + 8 Devs
TIMELINE
TIMELINE
TIMELINE
Dec. 2022
Dec. 2022
Dec. 2022
Project Overview
Project Overview
INTRODUCTION
INTRODUCTION
What is Beside?
What is Beside?
Beside is an app that links verified volunteers with residents of nursing homes and assisted living facilities seeking companionship. This application provides a secure and user-friendly platform to foster meaningful connections that enrich the lives of elderly residents.
Beside is an app that links verified volunteers with residents of nursing homes and assisted living facilities seeking companionship. This application provides a secure and user-friendly platform to foster meaningful connections that enrich the lives of elderly residents.
Beside is an app that links verified volunteers with residents of nursing homes and assisted living facilities seeking companionship. This application provides a secure and user-friendly platform to foster meaningful connections that enrich the lives of elderly residents.
PROBLEM SPACE
PROBLEM SPACE
Unaddressed Loneliness in Senior Care
Unaddressed Loneliness in Senior Care
Research reveals a stark reality: 40% of nursing home residents feel lonely, with 5-9% experiencing intense, painful isolation (University of Helsinki). This overlooked crisis in senior care facilities demands attention, as solitude severely impacts well-being, leaving many residents disconnected and unsupported.
Research reveals a stark reality: 40% of nursing home residents feel lonely, with 5-9% experiencing intense, painful isolation (University of Helsinki). This overlooked crisis in senior care facilities demands attention, as solitude severely impacts well-being, leaving many residents disconnected and unsupported.
Research reveals a stark reality: 40% of nursing home residents feel lonely, with 5-9% experiencing intense, painful isolation (University of Helsinki). This overlooked crisis in senior care facilities demands attention, as solitude severely impacts well-being, leaving many residents disconnected and unsupported.



Discovery
Discovery
DESIGN GOALS
DESIGN GOALS
Guiding our Designs
Guiding our Designs
In response to our findings, we established three key design goals to guide the development of TouchBase's feature architecture and its low-fidelity designs:
In response to our findings, we established three key design goals to guide the development of TouchBase's feature architecture and its low-fidelity designs:
In response to our findings, we established three key design goals to guide the development of TouchBase's feature architecture and its low-fidelity designs:
DESIGN EXPLORATIONS
DESIGN EXPLORATIONS
Exploring What Beside Could Look Like
Exploring What Beside Could Look Like
Low-Fidelity Designs of Beside
Low-Fidelity Designs of Beside
Low-Fidelity Designs of Beside
INITAL EXPLORATIONS
INITAL EXPLORATIONS



Solution
Solution
FINAL DESIGNS
FINAL DESIGNS



Looking Ahead
Looking Ahead
REFLECTION
REFLECTION
What I Learned with Beside
Beside taught me that solving for loneliness goes beyond functionality—it demands deep empathy to create meaningful connections. By prioritizing the emotional needs of seniors and volunteers, I learned to design with heart, ensuring every interaction fosters warmth and combats isolation effectively.
Beside taught me that solving for loneliness goes beyond functionality—it demands deep empathy to create meaningful connections. By prioritizing the emotional needs of seniors and volunteers, I learned to design with heart, ensuring every interaction fosters warmth and combats isolation effectively.
Beside taught me that solving for loneliness goes beyond functionality—it demands deep empathy to create meaningful connections. By prioritizing the emotional needs of seniors and volunteers, I learned to design with heart, ensuring every interaction fosters warmth and combats isolation effectively.