{ Beside }

{ Beside } Building a compassionate, easy-to-use bridge for seniors.

{ Beside } Building a compassionate, easy-to-use bridge for seniors.

{ Beside } Building a compassionate, easy-to-use bridge for seniors.

ROLE

ROLE

ROLE

Product Designer

Product Designer

Product Designer

TEAM

TEAM

TEAM

Eric Zhou (Me)

4 Designers + 8 Devs

4 Designers + 8 Devs

TIMELINE

TIMELINE

TIMELINE

Dec. 2022

Dec. 2022

Dec. 2022

Project Overview

Project Overview

INTRODUCTION

INTRODUCTION

What is Beside?

What is Beside?

Beside is an app that links verified volunteers with residents of nursing homes and assisted living facilities seeking companionship. This application provides a secure and user-friendly platform to foster meaningful connections that enrich the lives of elderly residents.

Beside is an app that links verified volunteers with residents of nursing homes and assisted living facilities seeking companionship. This application provides a secure and user-friendly platform to foster meaningful connections that enrich the lives of elderly residents.

Beside is an app that links verified volunteers with residents of nursing homes and assisted living facilities seeking companionship. This application provides a secure and user-friendly platform to foster meaningful connections that enrich the lives of elderly residents.

PROBLEM SPACE

PROBLEM SPACE

Unaddressed Loneliness in Senior Care

Unaddressed Loneliness in Senior Care

Research reveals a stark reality: 40% of nursing home residents feel lonely, with 5-9% experiencing intense, painful isolation (University of Helsinki). This overlooked crisis in senior care facilities demands attention, as solitude severely impacts well-being, leaving many residents disconnected and unsupported.

Research reveals a stark reality: 40% of nursing home residents feel lonely, with 5-9% experiencing intense, painful isolation (University of Helsinki). This overlooked crisis in senior care facilities demands attention, as solitude severely impacts well-being, leaving many residents disconnected and unsupported.

Research reveals a stark reality: 40% of nursing home residents feel lonely, with 5-9% experiencing intense, painful isolation (University of Helsinki). This overlooked crisis in senior care facilities demands attention, as solitude severely impacts well-being, leaving many residents disconnected and unsupported.

Discovery

Discovery

DESIGN GOALS

DESIGN GOALS

Guiding our Designs

Guiding our Designs

In response to our findings, we established three key design goals to guide the development of TouchBase's feature architecture and its low-fidelity designs:

In response to our findings, we established three key design goals to guide the development of TouchBase's feature architecture and its low-fidelity designs:

In response to our findings, we established three key design goals to guide the development of TouchBase's feature architecture and its low-fidelity designs:

Universal Accessibility
I prioritized an inclusive interface with large buttons, readable fonts, and a calming palette, ensuring users of all ages and tech abilities could navigate effortlessly.
Universal Accessibility
I prioritized an inclusive interface with large buttons, readable fonts, and a calming palette, ensuring users of all ages and tech abilities could navigate effortlessly.
Universal Accessibility
I prioritized an inclusive interface with large buttons, readable fonts, and a calming palette, ensuring users of all ages and tech abilities could navigate effortlessly.
Connection
I focused on fostering genuine human connection, designing features that encourage warmth and companionship between volunteers and seniors to combat isolation.
Connection
I focused on fostering genuine human connection, designing features that encourage warmth and companionship between volunteers and seniors to combat isolation.
Connection
I focused on fostering genuine human connection, designing features that encourage warmth and companionship between volunteers and seniors to combat isolation.
Simplicity in Interaction
I streamlined the experience to make connecting as easy as a few taps, reducing barriers and empowering users to engage without frustration.
Simplicity in Interaction
I streamlined the experience to make connecting as easy as a few taps, reducing barriers and empowering users to engage without frustration.
Simplicity in Interaction
I streamlined the experience to make connecting as easy as a few taps, reducing barriers and empowering users to engage without frustration.

DESIGN EXPLORATIONS

DESIGN EXPLORATIONS

Exploring What Beside Could Look Like

Exploring What Beside Could Look Like

Low-Fidelity Designs of Beside

Low-Fidelity Designs of Beside

Low-Fidelity Designs of Beside

INITAL EXPLORATIONS

INITAL EXPLORATIONS

Solution

Solution

FINAL DESIGNS

FINAL DESIGNS

Looking Ahead

Looking Ahead

REFLECTION

REFLECTION

What I Learned with Beside

Beside taught me that solving for loneliness goes beyond functionality—it demands deep empathy to create meaningful connections. By prioritizing the emotional needs of seniors and volunteers, I learned to design with heart, ensuring every interaction fosters warmth and combats isolation effectively.

Beside taught me that solving for loneliness goes beyond functionality—it demands deep empathy to create meaningful connections. By prioritizing the emotional needs of seniors and volunteers, I learned to design with heart, ensuring every interaction fosters warmth and combats isolation effectively.

Beside taught me that solving for loneliness goes beyond functionality—it demands deep empathy to create meaningful connections. By prioritizing the emotional needs of seniors and volunteers, I learned to design with heart, ensuring every interaction fosters warmth and combats isolation effectively.